Shipping & Policies

Welcome to Porecura. Please review our policies carefully before making a purchase. By placing an order with us, you agree to the following terms.

🚚 Shipping Policy

We process orders within 1–3 business days.

Standard delivery times are 3–8 business days, depending on destination and supplier location.

Tracking numbers are provided by email once your order has shipped.

Delays due to customs, postal services, or peak periods are outside of our control, but we will always assist in tracking your order.

🔄 Refund Policy

At Porecura, we want you to be satisfied with your purchase. However, please note the following:

Refunds or replacements are available only for items that are faulty, damaged on arrival, or incorrect.

Change of mind, customer error, or wear-and-tear use are not eligible for a refund.

Claims must be lodged within 30 days of receiving your order by contacting us at support@porecura.com with your order number and photos of the issue.

If approved, we will issue either a replacement or refund to your original payment method.

Customers are responsible for return shipping unless the item is faulty or incorrect.

🔐 Privacy Policy

We collect customer information (name, email, address, payment info) only for order processing and support.

Your information is stored securely and never sold or shared with third parties, except where required for shipping and payment processing.

By using our website, you consent to our use of cookies and analytics for improving customer experience.

📜 Terms of Service

By purchasing from Porecura, you agree to provide accurate billing and shipping details.

Fraudulent or chargeback activity will result in account termination and legal action if necessary.

Product descriptions and images are provided in good faith; slight variations may occur.

We reserve the right to update these policies at any time without prior notice.

📩 Contact Us

For any questions or support:

Email: support@porecura.com

Website: www.porecura.com